Key contacts

Key contacts

Key contacts for COVID-19 advice and guidance

Regional contacts for schools and early learning services


Healthline has a dedicated line for COVID-19 enquiries with translators and interpreters available 24/7 in 150 languages:

Ministry of Health

The Ministry of Health are the lead Government agency providing health advice in New Zealand in response to COVID-19:

COVID-19 – Ministry of Health

Public health units/district health boards

If you need to contact your public health officer: 

Public Health Unit Contacts – Ministry of Health

Unite against COVID-19

Information and guidance as we work together to recover from the effects of COVID-19.

Unite against COVID-19 website

Immigration New Zealand

Keep updated through the New Zealand Immigration website:

Immigration New Zealand


Advice for New Zealanders living and travelling overseas:

Travel advice – SafeTravel

New Zealand Human Rights Commission

If you know someone who has experienced racial discrimination related to COVID-19, the Human Rights Commission offers a free and confidential enquires and complaints service:

Pastoral care for students

If you have specific questions about pastoral care for domestic or international students, contact the New Zealand Qualification Authority (NZQA) Code team:

Tenancy Services

Are you a landlord or a tenant dealing with a coronavirus situation? Make sure you are aware of your rights and responsibilities:

COVID-19: What landlords and tenants need to know – Tenancy Services

World Health Organization (WHO)

Information and guidance from WHO regarding the current outbreak of COVID-19:

COVID-19 (novel coronavirus) – World Health Organization